Resources – RCAB

Infrastructure Services

Phone (Cisco VOIP, voice mail, conference calls)
Office 365 + external users
- Email, Teams, OneDrive, OneNote, Stream (video hosting)
Web conferencing
- Zoom
  - Otter.ai Live Transcript
  - Cloud Recording
- Teams
  - Transcription
  - Chat, scheduling, document management and sharing
Mass Communications (Listserv, Mass Emails)
Network (Wired & Wireless)
eduroam (Wireless access at any other participating eduroam institution)
High-Performance Compute Cluster – 30-node compute cluster
Data Storage (Compellent)
Data Backup (Commvault)
Guest Access (Collaborations with non-ISU faculty)
Technical Support (TSC, Endpoint)

Learning Management System (ReggieNet) 
LinkedIn Learning
- Unity, Parallel Computing, etc
Software & Service Catalog – Service Catalog | Help – Illinois State
Spaces
- DIGGS Incubator (Digital Innovation, Graphics, & Gaming Studio)
- Discover Lab – 18 high-end gaming machines
XR at ISU 
- Supporting classes and workshops with AR and VR
Servers (Virtual Machine – Red Hat & Windows Operating Systems)
Data Center Services (secure, reliable, physical space for hosting hardware)
Website Hosting (CampusPress)
Office 365 Portal Applications
- Office Applications, Power BI, Teams, OneDrive, OneNote
Secure Research Survey Tool (Qualtrics)
Data Protection (Bit Locker and/or Airwatch)
Storage Post-Research
Application Administration for software licensed to ISU that includes a vendor support agreement
Database Resources – space on a multitenant database server (SQL Server or Oracle)
Design/Requirements/Programming Consultation and Planning Services –
- Data, security, device support, compute, storage, backup, applications, databases, etc
Gartner / Gartner for Technical Professionals